Last Updated: 20th December, 2025
AGN Nexus Group (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of users who access or use our website www.jewelbyjazz.com (“Website”). This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit or make a purchase through our website.
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
- Information We Collect
We may collect the following categories of information:
- Personal Information
Information that can identify you, including but not limited to:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party payment gateways)
We do not store card or banking details on our servers.
- Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring URLs
This data is collected through cookies, analytics tools
- Optional and Voluntary Information
You may also voluntarily provide:
- Product reviews
- Wishlist preferences
- Messages or inquiries submitted through contact forms
- Feedback or survey responses
- How We Use Your Information
- To process, confirm, and deliver orders
- To manage payments, refunds, and customer support
- To communicate order updates and service-related notifications
- To improve website functionality, user experience, and product offerings
- To send promotional communications (where consent has been provided)
- To prevent fraud, misuse, and unauthorized transactions
- To comply with legal and regulatory obligations
- Cookies & Tracking
Our Website uses cookies and similar tracking technologies to:
- Enhance website performance
- Analyse traffic and usage patterns
- Improve marketing effectiveness
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Website.
- Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared only with trusted third parties, including:
- Payment service providers for transaction processing
- Logistics and delivery partners for order fulfilment
- Analytics and technology providers to improve Website performance
- Legal or regulatory authorities, if required by law or court order
All third parties are obligated to maintain confidentiality and use your data only for authorized purposes.
- Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- SSL encryption
- Secure servers
- Restricted access to personal data
- Regular system monitoring
- Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
- Your Rights
You have the right to:
- Request access to your personal information
- Request correction or update of inaccurate data
- Request deletion of your personal data (subject to legal obligations)
- Opt out of promotional communications at any time
To exercise your rights, please contact us using the details provided below
- Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will take appropriate steps to delete it.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website constitutes acceptance of the revised policy.
- Contact Information
Support hours: Monday–Friday, 9:00 AM to 8:00 PM (UAE Standard Time)
+971-551921985 (Contact/WhatsApp) –
AGN Nexus Group – United Arab Emirates